FAQ

FAQ

FREQUENTLY ASKED QUESTIONS

What are your prices?

We have the ability to show you the cost-effective price. We are located in the Industry Base, and in this field for more than 34+ years. We know the products best and provide you competitive price

Do you have a minimum order quantity?

Yes. 200pcs for natural products. 500pcs for metal products and fabric products.

natural products metal products fabric products

 

Can you supply the relevant documentation?

Yes, we can provide most documentation including Certificates of Analysis, Conformance, Insurance, Origin, and other export documents where required.

What is the average lead time?

For samples, the lead time is about 7-10 days. For mass production, the lead time is about 45-50 days after receiving the deposit payment and the approval of samples.

What kinds of payment methods do you accept?

You can make the payment by T/T, Western Union, L/C or PayPal: 30% deposit in advance, 70% balance before shipment.

What is the product warranty?

We warranty our materials and workmanship. We have our own quality team to check quality at every step. Our task is to  help our partners develop their business. Our culture is to show best service for our partners.

Do you guarantee safe and secure delivery of products?

Yes, we always use high quality export packaging: PE bag, inner box and 5-layers outer carton.

How about the shipping fees?

The shipping cost depends on the way you choose to get the goods. Express is the most quickest but also most expensive way. By sea, freight is the best solution for big amounts. Exactly freight rates we can only give you if we know the details of amount, weight and way. Please contact us for further information.

WANT TO WORK WITH US?